FAQ

Frequently Asked Questions

Have questions? We have answered common ones below.

 

How do I get started?

Choose a plan that suites your business and create an Iactiveo account.

 

What hardware does it support?

Digital weighing scale etc.

 

Do you offer assistance?

Contact us and we can walk you through the process.
Iactiveo gives professional one on one services i.e. We take care of everything for you for a fee.
And we can also train your staffs.

 

Why do I need a free ecommerce website?

You ecommerce website is your own window to the world. Customers can place order for your product.

 

Are there user guides or documentation available?

Yes. Check our YouTube channel https://www.youtube.com/@iactiveo

 

Is it true that I'll get a Free Smart Business Card, when I subscribe for any plan?

Yes, it's true. Get a Free Smart Business Card Today!! You can easily update or modify your business information, without reprinting. We're here to save you money. T&C Apply.

 

Who can use Iactiveo Cloud Software?

It's for product and non-product based business. From All Stores, Restaurants and Cafes, Pharmacy, Fashion Designers, Bakeries, Farmers market, Beauty Salon, Art Galleries and many more.

 

Can I use barcode scanner?

Yes, you can. it supports both barcode scanner and printer.

 

Does it have free trial?

Yes! you can try for free for 10days.

 

Does it support manufacturing and production?

Iactiveo helps you to assemble, make, package a finished product e.g. beverages, fashion line, furniture, bakery etc. It aids you to keep track of all the ingredients/components when purchased and calculate the total cost of a product.

 

Monthly or Yearly subscription?

Yearly subscription is preferably not monthly for better customer support. Monthly display is for reference only.

 

What printer does it support?

Receipt or Thermal Printer (Printer with ESC/POS commands).

 

Can I split a bill for a single transaction?

Yes you can.

 

Is it safe to use?

Yes, our platform is secured.

 

Can I upgrade my plan?

You can upgrade your plan.

 

When can we get reports?

The reports are updated in real time after each transaction.

 

Can it help business with multiple location?

Yes it can. You can access all your business location in one device.

 

What about my data?

it's safe and cloud based with backup server across the globe to ensure 99.99% uptime and data availability.

 

Is there a way to restrict staffs from editing or deleting stocks or sales?

Yes! Admin can restrict or block staffs from making unauthorized changes.

 

Can I recover my data, if I lose my device?

Relax and know that your data is secured, safe and always available in the cloud.

 

Do I need a special device?

No, you don't need a special device. Just use your computer, tablet or mobile phone and log into your designated admin panel from anywhere, anytime and you'll be to access all your business.

 

..but I'm not an Accountant

Iactiveo is designed for Accountants and non-Accountant that want to manage their business.

 

Will Iactiveo save me money and time?

It saves you time; of manually repetition/calculation, having to write invoice, sales/purchase report etc. for each transaction, piling up hard copies of sales, purchase, inventory, debit, credit etc.