FAQ

Frequently Asked Questions

Have questions? Here are quick answers to help you get started.

 

How do I get started?

Choose a plan, create your account, and start managing your business immediately.

 

Do I need special hardware?

No. You can use your phone, tablet, or computer. It also supports barcode scanners, printers, and other POS devices.

 

Can I use a barcode scanner and printer?

Yes. Iactiveo supports barcode scanners and thermal receipt printers.

 

Is my data safe?

Yes. Your data is securely stored in the cloud with automatic backups and high availability.

 

Can I access my business remotely?

Yes. You can monitor your sales, stock, and reports from anywhere, anytime.

 

Does it support multiple business locations?

Yes. Manage and monitor all your branches from one system.

 

Can I control what my staff can access?

Yes. You can assign roles and restrict access to protect your data.

 

Does it support manufacturing or production?

Yes. Track raw materials, production, and total product cost easily.

 

Will I get reports in real time?

Yes. Reports update instantly after every transaction.

 

Do you offer support or training?

Yes. We provide onboarding support, staff training, and optional done-for-you setup.

 

Do I get an ecommerce website?

Yes. You get a ready-to-use ecommerce website to start selling online.

 

What is the Smart Business Card?

A digital business card you can share instantly and update anytime — no reprinting needed.

 

Can I upgrade my plan later?

Yes. You can upgrade anytime as your business grows.

 

Is there a free trial?

Yes. You can start free and upgrade anytime.